Known unknowns – how do you know what they are?

Can you know the unknown? A few years ago – well, actually, about twenty years ago – Donald Rumsfeld  (then US Secretary of Defense) received a lot of ridicule for talking about ‘known knowns’* but his ‘uncertainty matrix’, also known as a Johari Window, is...
Decision-Making Dilemmas

Decision-Making Dilemmas

I have been mulling over the art of decision making, recently. I imagine most decision-makers’ goal is to achieve the highest quality decisions in the shortest possible space of time. This speed aspect is particularly relevant, nowadays, due to the pace of change we...
Life as Fiction

Life as Fiction

Much of what agitates us both in our personal and work lives is rooted in the imagination. In other words, it isn’t real. Despite it’s lack of rooting in reality, however, it has significant consequences for how we experience life and on our decision-making....